Confidentiality Agreement

The information that you provide will be kept confidential and used to support your customer relationship with Action. Employees who have access to your personal information and prospect information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for Action. Information regarding you (such as name, address and telephone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure information that we collect online.

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Data Collection

The information collected about you is limited to what is needed for conducting business and offering products and services that might interest you. We will also use the feedback from our optional online surveys and polls to better enhance our web site.

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Specific types of Personal Information Collected

In a few areas of Actions's Web site, we ask you to provide information that will enable us to follow up with you after your visit. It is completely optional for you to participate.

For example, we request information from you when you:

1. Place an order
2. Request e-mail notification of your order status
3. Provide feedback in an online survey or poll
4. Request a pickup or return of merchandise bought from Action
5. Fill out our online Guestbook

In each of the instances above, we may ask for your name, e-mail address, telephone number, physical address, type of business, order or PO number, credit card number, as well as other similar personal information that is needed to service your account.

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Prospect Information Collected

On some pages, you can submit information about other people. For example, if you order a product online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

1. Name
2. Address
3. Phone number

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Safe Shopping

All transactions with Action Business Suppliers are encrypted through the industry standard Secure Socket Layer (SSL) server. What this means to the customer is that all credit card and personal information is rewritten in a manner that nobody but Action can understand.

Information is encrypted when the lock box appears in the browser status bar.

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Contact Information

If you should have any questions or concerns, please feel free to contact us at:

Action Business Suppliers
275 Gold Rush Road
Lexington, KY 40503

TEL: (859) 278-9448
FAX: (859) 278-7479

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