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• All merchandise must be in its original undamaged packaging with all inserts.
• All merchandise shortages must be reported within (1) business day from invoice date.
• All merchandise returns and exchanges, excluding furniture, may be returned within (20) business days, from date of invoice.
• A "Credit Memo" must be issued by our Customer Service Department for an item to be picked up and credited to your account. This can be obtained by calling Customer Service or over the Internet. The pick up will be done within 5 business days, except in the case of furniture, which will be picked up as soon as possible.
• Any stocked furniture item in new condition, unassembled and in the original packaging with UPC code, may be returned within (14) days of purchase for an exchange, credit or full refund.
• Special ordered products, not in our current catalog, may not be returned unless they are damaged.
• Electronic merchandise may be returned within five (5) business days, from date of invoice.
• Electronic merchandise must be in its original packaging with all accessories and manuals.

Have a return? Fill out the Return Authorization Form.